Legal

Privacy & Usage Policy

Last updated: January 2025

Privacy Policy — Sanadak

At Sanadak, your privacy is our highest priority. We are committed to protecting all financial and personal information you provide. This policy explains how we collect, use, and safeguard your data while you use our AI-powered accounting services.

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Information We Collect

Sanadak collects the following information when you register and use our services:

  • Identity data (name, email address, phone number).
  • Financial information related to invoices and business transactions.
  • Invoice images and financial documents uploaded via WhatsApp or directly.
  • Company data (trade name, VAT number).
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How We Use Your Information

We use the information we collect for the following purposes:

  • Providing automated accounting services and accurate invoice data extraction.
  • Continuously improving and developing our services.
  • Communicating with you about your account or important updates.
  • Complying with legal and regulatory requirements in Saudi Arabia.
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Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

  • Trusted service providers who help us operate our platform (e.g., cloud storage services).
  • When required by law or a court order.
  • To protect the rights, property, or safety of Sanadak and our users.
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Data Protection

We implement advanced security measures to protect your data, including:

  • Data encryption in transit (SSL/TLS).
  • Data storage on secure servers in certified cloud environments (AWS).
  • Periodic security reviews and continuous access auditing.
  • Restricted access permissions so only authorized personnel can access your data.
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Data Retention

We retain your data for as long as your account is active or as necessary to provide our services. You may request deletion of your data at any time by contacting us.

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Cookies

Our website uses cookies to improve your experience. You may disable them in your browser settings, though this may affect some site functionality.

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Your Rights

You have the right to:

  • Access the data we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your data within applicable legal limits.
  • Object to the processing of your data in certain circumstances.
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Policy Changes

We reserve the right to update this policy from time to time. We will notify you of any material changes by email or in-app notification.

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Contact Us

If you have any questions about this privacy policy, please reach out to us: